Use Cases

Include enables businesses to launch custom neo-banking solutions tailored to their industry needs. The platform’s flexibility allows companies to offer financial services without extensive development work. Below are key business use cases:

Who Can Use Include?

1. Start a Neo-Banking Business Without a Tech Team

📌 Use Case: You want to launch a neo-banking business and provide financial services to your community but have no tech team or technical expertise. ✅ How Include Helps:

• Generates a personalized portal link upon sign-up, which you can use to onboard users.

• Requires no coding or payment ecosystem knowledge to get started.

• Provides a complete financial inclusion solution, empowering individuals to offer banking services without infrastructure challenges. Example: A business owner in a local community uses Include to launch a neo-bank, allowing residents to access financial services without needing a traditional bank.

2. Fintech Startups – Launching a Digital Bank Without Coding

📌 Use Case: A fintech startup wants to create a digital banking app without hiring developers or building infrastructure from scratch. ✅ How Include Helps:

• Provides a ready-made banking solution with customizable templates.

• Eliminates the need for third-party payment integrations.

• Allows the startup to focus on customer acquisition instead of software development. Example: A new fintech company launches a branded digital banking app in under 30 minutes and starts acquiring customers immediately.

3. Traditional Banks & Neo-Banks – Expanding Digital Services

📌 Use Case: A bank or neo-bank wants to expand its services into new markets without heavy IT investments. ✅ How Include Helps:

• Offers an instant white-label banking solution.

• Supports cross-border transactions and multi-currency accounts.

• Enables banks to modernize their services and improve customer experience. Example: A bank in Nigeria expands into Kenya and Ghana by launching a new digital banking app through Include—without rebuilding infrastructure.

4. Payment Service Providers & Remittance Companies

📌 Use Case: A remittance company wants to offer a wallet-based payment system to make cross-border transactions seamless. ✅ How Include Helps:

• Provides a pre-integrated payment infrastructure.

• Supports wallet-to-wallet and wallet-to-bank transactions.

• Allows companies to offer global transfers without complex integrations. Example: A remittance provider in South Africa uses Include to launch a digital wallet where customers can send and receive international payments instantly.

5. E-commerce & Marketplaces – Embedded Finance for Merchants

📌 Use Case: An e-commerce platform wants to give its sellers a built-in wallet and payout system. ✅ How Include Helps:

• Allows marketplaces to offer digital wallets to merchants.

• Supports instant settlements and withdrawals.

• Increases user retention with seamless financial services. Example: A marketplace in Ghana integrates Include to provide instant payouts to vendors, improving cash flow and seller satisfaction.

6. Telecom & Utility Companies – Enabling Mobile-Based Banking

📌 Use Case: A telecom company wants to offer mobile-based banking services like bill payments and airtime top-ups. ✅ How Include Helps:

• Provides a pre-built banking app with airtime, data, and utility bill payment options.

• Supports seamless wallet funding and disbursements.

• Reduces dependency on third-party payment providers. Example: A telecom provider in Uganda launches a branded banking app, allowing users to pay bills and transfer money within its ecosystem.

7. Enterprises & Large Corporations – Creating Custom Financial Products

📌 Use Case: A large enterprise wants to launch its own corporate banking solution to manage employee salaries and business payments. ✅ How Include Helps:

• Offers a secure and compliant financial platform.

• Supports multi-level access for businesses managing large transactions.

• Provides detailed analytics on corporate payments and employee spending. Example: A multinational company launches an internal banking system using Include, allowing employees to receive salaries, pay bills, and manage expenses—all in one place.

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Include’s no-code, white-label approach allows businesses across multiple industries to launch custom financial solutions without heavy technical investment.