FAQs (Support Links)
Updated FAQ for Include
πΉ What is Include? Include is a no-code neo-banking white-label solution that enables businesses and individuals to launch their own digital banking platform in just 30 minutesβwithout any coding or integration.
πΉ How long does it take to deploy my own neo-banking solution? It takes only 30 minutes to set up and launch your neo-banking platform.
πΉ Who is Include ideal for? Include is perfect for: β Entrepreneurs & startups launching financial services. β Businesses wanting to offer banking without development costs. β Fintechs & non-banks looking for a seamless digital banking solution. β Communities & cooperatives providing financial services to members.
πΉ Is Include free? β Yes! You donβt need to pay anything to launch your own neo-banking app.
πΉ Do I have access to multiple templates on Include? Yes! You can choose from multiple app templates. Even after launch, you can switch templates, and changes will update instantly for all users.
πΉ How many utility services does Include offer? Include provides access to 10,000+ utility services across 54 countries, including: π³ Airtime & data top-ups π Gift cards π Insurance payments π‘ Bill payments & TV subscriptions
πΉ How do I get my personalized portal link? Your personalized portal link is generated automatically after completing sign-up and KYC verification. You can find it in your Include dashboard.
πΉ What do I need for my KYC on Include? To complete KYC, you need: π Business registration documents (if applicable). π A valid government-issued ID. π‘ Proof of address. β Compliance forms as per regulatory requirements.
πΉ What countries is Include available in? Include is a global product but is currently available in 10 African countries, including: π³π¬ Nigeria | πΏπ¦ South Africa | π¬π Ghana | π°πͺ Kenya | πΊπ¬ Uganda | πΉπΏ Tanzania | π¦π΄ Angola | π²π¦ Morocco | πΉπ¬ Togo
πΉ How long does it take for my account to be approved? Your KYC documents are reviewed & approved within 24 hours of submission.
πΉ What are the key features of Include? π No-code neo-banking deployment π¨ Customizable templates π° Wallet services (funding, transfers, global remittance) π Access to 10,000+ utility services π Revenue generation via commissions & spreads π‘οΈ Full compliance & risk control
πΉ How do I customize my preferences on Include? You can personalize your platform by: π¨ Selecting a template from multiple options. πΉ Uploading your brand logo & colors. π Configuring transaction limits & AML policies. π§ Enabling or disabling financial services.
πΉ Are funds secure on Include? Yes! All customer funds are safeguarded with licensed commercial banks in the country of operation, ensuring full security and regulatory compliance.
πΉ What are the pricing and fees for Include? π² $1.20 per global transfer π² $0.20 per local transfer π² Set your own flexible rate/spread for additional revenue.
Still have questions? Contact Support or Join Our Community to learn more. π
To learn more talk business@fuspay.us.
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