FAQs (Support Links)
Updated FAQ for Include
🔹 What is Include? Include is a no-code neo-banking white-label solution that enables businesses and individuals to launch their own digital banking platform in just 30 minutes—without any coding or integration.
🔹 How long does it take to deploy my own neo-banking solution? It takes only 30 minutes to set up and launch your neo-banking platform.
🔹 Who is Include ideal for? Include is perfect for: ✅ Entrepreneurs & startups launching financial services. ✅ Businesses wanting to offer banking without development costs. ✅ Fintechs & non-banks looking for a seamless digital banking solution. ✅ Communities & cooperatives providing financial services to members.
🔹 Is Include free? ✅ Yes! You don’t need to pay anything to launch your own neo-banking app.
🔹 Do I have access to multiple templates on Include? Yes! You can choose from multiple app templates. Even after launch, you can switch templates, and changes will update instantly for all users.
🔹 How many utility services does Include offer? Include provides access to 10,000+ utility services across 54 countries, including: 💳 Airtime & data top-ups 🎁 Gift cards 📑 Insurance payments 📡 Bill payments & TV subscriptions
🔹 How do I get my personalized portal link? Your personalized portal link is generated automatically after completing sign-up and KYC verification. You can find it in your Include dashboard.
🔹 What do I need for my KYC on Include? To complete KYC, you need: 📄 Business registration documents (if applicable). 🆔 A valid government-issued ID. 🏡 Proof of address. ✅ Compliance forms as per regulatory requirements.
🔹 What countries is Include available in? Include is a global product but is currently available in 10 African countries, including: 🇳🇬 Nigeria | 🇿🇦 South Africa | 🇬🇭 Ghana | 🇰🇪 Kenya | 🇺🇬 Uganda | 🇹🇿 Tanzania | 🇦🇴 Angola | 🇲🇦 Morocco | 🇹🇬 Togo
🔹 How long does it take for my account to be approved? Your KYC documents are reviewed & approved within 24 hours of submission.
🔹 What are the key features of Include? 🚀 No-code neo-banking deployment 🎨 Customizable templates 💰 Wallet services (funding, transfers, global remittance) 🌍 Access to 10,000+ utility services 📈 Revenue generation via commissions & spreads 🛡️ Full compliance & risk control
🔹 How do I customize my preferences on Include? You can personalize your platform by: 🎨 Selecting a template from multiple options. 🔹 Uploading your brand logo & colors. 📊 Configuring transaction limits & AML policies. 🔧 Enabling or disabling financial services.
🔹 Are funds secure on Include? Yes! All customer funds are safeguarded with licensed commercial banks in the country of operation, ensuring full security and regulatory compliance.
🔹 What are the pricing and fees for Include? 💲 $1.20 per global transfer 💲 $0.20 per local transfer 💲 Set your own flexible rate/spread for additional revenue.
Still have questions? Contact Support or Join Our Community to learn more. 🚀
To learn more talk business@fuspay.us.
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