FAQs (Support Links)

Here’s the revised version with improved clarity, structure, and consistency:

🔹 General Questions

✅ What is Atlass? Atlass is a workspace solution designed to enhance document management and streamline business operations. It integrates work tools such as Google Meet, Zoom, Slack, email, and Google Docs into a centralized platform.

✅ How does Atlass improve document management? Atlass allows users to track reports, manage links, and generate short links for documents. This eliminates the hassle of dealing with multiple links and searching for scattered files.

✅ Can Atlass replace our current chat system? No, Atlass is not designed as a chat system. Instead, it focuses on organizing work tools, improving collaboration, and streamlining document sharing and management.

✅ What tools can be integrated into Atlass? Atlass supports integrations with Google Meet, Zoom, Slack, email, Google Docs, and more, consolidating essential tools into one platform for seamless management.

✅ How does Atlass enhance business efficiency? By centralizing work tools and documents, Atlass minimizes time spent searching for files and switching between platforms. It enables teams to work efficiently, reducing operational friction.

✅ Is Atlass suitable for small businesses or only large enterprises? Atlass is scalable and can benefit businesses of all sizes, from startups to large enterprises. It can be customized to meet specific needs and improve efficiency.

---

🔹 Features & Functionality

✅ How does the document tracking feature work? Atlass allows you to monitor document access, track modifications, and see who viewed or edited files, ensuring full visibility and control.

✅ Can I create short links for documents? Yes, Atlass includes a short link generator, making document sharing quick and efficient.

✅ How secure is data on Atlass? Atlass prioritizes security with encryption, access controls, and regular security audits to ensure data protection.

✅ What is the Clock In feature? The Clock In feature tracks staff working hours, serving as a time-tracking tool for productivity monitoring.

✅ What are Categories in Atlass? Categories function as structured folders that store links and user file information, making organization easier.

✅ What is the Workspace Branding feature? Workspace branding allows companies to customize their workspace’s visual identity to align with their brand.

✅ What is an Atlass Resource? (Clarification needed—please provide details.)

✅ What is the difference between a Company and a Workspace? A Company represents the broader organization, while a Workspace is a dedicated digital space for teams to collaborate.

✅ What is the difference between an Admin and Staff account? An Admin account has managerial access and controls settings, while a Staff account has standard user permissions.

✅ How do I create a meeting on Atlass? To create a meeting:

1. Click Create Meeting

2. Add Meeting Title

3. Select Meeting Channel

4. Add Meeting Link

5. Input Meeting Date & Time

6. Select Meeting Recipients

7. Enter a Meeting Description and submit

---

🔹 Getting Started & Availability

✅ Who can use Atlass? Both Admins and Staff can use Atlass.

✅ What do I need to create my Company on Atlass? To create a company, provide:

• Company Name

• Official Email

• Business Description

✅ What do I need to build a Workspace? To create a workspace, enter:

• Workspace Name

• Workspace Description

• Employee Size

• Workspace URL

✅ What countries is Atlass available in? Atlass is available worldwide.

✅ Do I need to perform KYC for Atlass? No, KYC is not required for Atlass.

---

🔹 Pricing & Plans

✅ What are the pricing plans for Atlass? Atlass offers three plans:

• Easy Plan: $0/month (Up to 5 users, 1 workspace, 20 file shares)

• Professional Plan: $300/month (Up to 25 users, multiple workspaces, 200 file shares)

• Enterprise Plan: $1000/month (Unlimited users, workspaces, and file shares)

✅ How can I upgrade my Atlass Plan? (To be completed—please provide details on the upgrade process.)

✅ How much does it cost for an extra Staff? An additional staff account costs $5 per user.

---

🔹 Legal & Support

✅ What is Atlass NDA? The Atlass Non-Disclosure Agreement (NDA) is a contract between FusPay Technologies Inc. and customers/partners, ensuring confidentiality of shared information.

✅ How do I resolve disputes or report issues? Contact Atlass Support at [e-mail] for assistance.